This Privacy Policy applies to Writers Room and all modules of The Producers Suite (collectively referred to as the "Services").
Quick Overview
We take your privacy seriously. We collect personal information that you provide, as well as technical information generated when you use the Services. We use this information to operate and improve Writers Room, to communicate with you, and to comply with legal obligations. We do not sell your personal data. You control much of the information we hold about you and can request access, updates or deletion. We use safeguards to protect your data and only share information with third parties who help deliver our Services or as required by law.
What This Policy Covers
This policy explains how Notis Studios LLC and its affiliates collect, use, share and store information about you when you use the Services or interact with us. It also describes your rights and choices with respect to your personal information.
If our Services are provided under a contract with an organisation (for example, your film school or employer), that organisation controls the information processed by the Services. If you do not agree with this policy, please do not access or use the Services.
Information We Collect
Information You Provide:
- Account and Profile Details. When you register or update an account, we collect information such as your name, username, password, email address, phone number, billing and payment information, profile photo and display name.
- Content You Create. Scripts, character bios, scene outlines, brainstorming notes, comments, attachments and other files you create and store.
- Support Communications. Information you provide when you contact us for help, including contact details, descriptions of issues and supporting materials.
- Payment Information. Payment and billing details needed to process your transactions, handled by trusted third-party providers.
Information We Collect Automatically:
- Usage Information. How you interact with the Services — features you use, scripts you create, search queries, clicks, and file types you upload.
- Device and Connection Information. Technical data about the devices you use, such as IP address, browser type, operating system, device identifiers, and network settings.
- Cookies and Similar Technologies. We use cookies to recognise you, remember your preferences, and analyse usage patterns.
How We Use Information
- Provide and Customise the Services. Set up your account, deliver scripts and project files, enable collaboration and AI assistance, process payments, and operate our Services.
- Improve and Develop Products. Analyse usage and technical data to troubleshoot issues, enhance performance, and develop new features.
- Communicate with You. Send administrative, technical and transactional messages, as well as marketing messages if you opt-in.
- Provide Customer Support. Resolve technical issues, respond to queries and improve our support services.
- Ensure Safety and Compliance. Protect our Services, investigate suspicious activity, enforce our Terms of Use and comply with legal obligations.
Storage, Security and Retention
We use reputable data hosting providers located in the United States and other jurisdictions to store and process your information. We employ administrative, technical and physical safeguards designed to protect your data. Nevertheless, no system can guarantee absolute security. If you have reason to believe that your account or data is no longer secure, please contact us immediately.
We keep your information for as long as necessary to provide the Services, fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, enforce agreements and support business operations.
Your Rights and Choices
- Access and Update. You can view and update certain personal information via your account settings.
- Deactivate or Delete Your Account. You or your administrator can deactivate your account. You may also delete certain information within the Services.
- Object or Restrict Processing. You may request that we stop processing certain information.
- Opt-Out of Marketing. Use the unsubscribe link in our marketing emails or contact us to opt out.
- Data Portability. Where required by law, you can request a portable copy of your personal data.
- Lodge a Complaint. If you believe your rights have been violated, you may lodge a complaint with a data protection authority in your country or region.
Children's Privacy
The Services are not intended for children under 16 years old. We do not knowingly collect personal information from children under 16. If we become aware that a child has provided personal information, we will take steps to delete it. If you believe a child has provided personal information, please contact us.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or the law. We will post any updates on this page and, if the changes are significant, we will provide a more prominent notice. Continuing to use the Services after an update means you accept the revised policy.
Contact Us
If you have questions or concerns about this policy or our handling of your personal information, please contact us:
Notis Studios LLC
2414 N Westminster Rd
Spencer, OK 73084
United States
Email: info@theproducerssuite.com
Please include "Privacy Inquiry" in the subject line.